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NRAEF ManageFirst customer service :...

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Educational Foundation (National Restaurant Association)

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NRAEF ManageFirst customer service : = competency guide /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	NRAEF ManageFirst customer service :/ National Restaurant Association, Educational Foundation.
Reminder of title:	competency guide /
remainder title:	Customer service :
Published:	Upper Saddle River, N.J. :Pearson Prentice Hall ; : c2007.,
Description:	x, 100 p. :col. ill. ;28 cm.
Notes:	"A foundation topic of the NRAEF Certificate program"--Cover.
Subject:	Hospitality industry - Customer services. -
Online resource:	http://www.loc.gov/catdir/toc/fy0708/2006297214.html
ISBN:	0132283816 (pbk.) :

NRAEF ManageFirst customer service : = competency guide /
NRAEF ManageFirst customer service :competency guide /Customer service :competency guideNational Restaurant Association, Educational Foundation. - Upper Saddle River, N.J. :Pearson Prentice Hall ;c2007. - x, 100 p. :col. ill. ;28 cm. - NRAEF ManageFirst program.

"A foundation topic of the NRAEF Certificate program"--Cover.

ISBN: 0132283816 (pbk.) :UK26.99

LCCN: 2006297214Subjects--Topical Terms:

725986
Hospitality industry
--Customer services.

LC Class. No.: TX911.3.C8 / N72 2007

NRAEF ManageFirst customer service : = competency guide /
LDR:00945cam 2200241 a 4500 001 1000418
005 20120303144815.0
008 120309s2007 njua 001 0 eng d
010 $a 2006297214
020 $a 0132283816 (pbk.) : $c UK26.99
020 $a 9780132283816 (pbk.)
035 $a TR-BW-101-01
040 $a HKP $c HKP $d BAKER $d DLC
042 $a lccopycat
050 0 0 $a TX911.3.C8 $b N72 2007
090 $a TX/911.3/.C8/.N72/2007//////W0160584
245 1 0 $a NRAEF ManageFirst customer service : $b competency guide / $c National Restaurant Association, Educational Foundation.
246 3 0 $a Customer service : $b competency guide
260 # $a Upper Saddle River, N.J. : $b Pearson Prentice Hall ; $a Chicago, IL : $b National Restaurant Association Educational Foundation, $c c2007.
300 $a x, 100 p. : $b col. ill. ; $c 28 cm.
490 1 0 $a NRAEF ManageFirst program
500 $a "A foundation topic of the NRAEF Certificate program"--Cover.
500 $a Includes Index.
650 # 0 $a Hospitality industry $x Customer services. $3 725986
710 2 # $a Educational Foundation (National Restaurant Association) $3 810978
856 4 1 $3 Table of contents only $u http://www.loc.gov/catdir/toc/fy0708/2006297214.html

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W0160584

六樓西文書區HC-Z(6F Western Language Books)

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TX911.3.C8 N72 2007

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