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Electronic customer relationship man...

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Fjermestad, Jerry.

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Electronic customer relationship management /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	Electronic customer relationship management // Jerry Fjermestad, Nicholas C. Romano, editors.
other author:	Fjermestad, Jerry.
Published:	Armonk, N.Y. ;M.E. Sharpe, : c2006.,
Description:	xiii, 210 p. :ill. ;26 cm.
Series:	Advances in management information systems,
Subject:	Customer relations - Management. -
ISBN:	0765613271 (hbk.) :

Electronic customer relationship management /
Electronic customer relationship management /Jerry Fjermestad, Nicholas C. Romano, editors. - Armonk, N.Y. ;M.E. Sharpe,c2006. - xiii, 210 p. :ill. ;26 cm. - Advances in management information systems,v. 3.1554-6152 ;.

Includes bibliographical references and index.

ISBN: 0765613271 (hbk.) :US129.95Subjects--Topical Terms:

582814
Customer relations
--Management.

LC Class. No.: HF5415.5 / E44 2006

Electronic customer relationship management /
LDR:00676pam a2200181 a 45 001 744767
003 a OCoLC
005 20080108
008 071217s2006 nyua b 001 0 eng
020 $a 0765613271 (hbk.) : $c US129.95
020 $a 9780765613271
035 $a BM96T0120
040 2 $a ANG $c ANG $d ANG $d BAKER $d IXA $d HNK $d YDXCP $d OCLCQ $d YMG
050 4 $a HF5415.5 $b E44 2006
245 0 0 $a Electronic customer relationship management / $c Jerry Fjermestad, Nicholas C. Romano, editors.
260 $a Armonk, N.Y. ; $a London : $c c2006. $b M.E. Sharpe,
300 $a xiii, 210 p. : $b ill. ; $c 26 cm.
440 0 $a Advances in management information systems, $x 1554-6152 ; $v v. 3.
504 $a Includes bibliographical references and index.
650 $a Customer relations $x Management. $3 582814
650 $a Electronic commerce. $3 576153
700 $a Fjermestad, Jerry. $3 853992
700 $a Romano, Nicholas C. $3 853993

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W0057963

六樓西文書區HC-Z(6F Western Language Books)

01.外借(書)_YB

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HF5415.5 E38 2006

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