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Service management : = operations, strategy, information technology /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	Service management :/ James A. Fitzsimmons, Mona J. Fitzsimmons.
Reminder of title:	operations, strategy, information technology /
Author:	Fitzsimmons, James A.
other author:	Fitzsimmons, Mona J.
Published:	New York :McGraw-Hill, : c2011.,
Description:	xviii, 541 p. :ill. ;29 cm.
Subject:	Service industries - Management. -
ISBN:	9780071289276 (international ed. : pbk.) :

Service management : = operations, strategy, information technology /
Fitzsimmons, James A.

Service management :operations, strategy, information technology /James A. Fitzsimmons, Mona J. Fitzsimmons. - 7th ed. - New York :McGraw-Hill,c2011. - xviii, 541 p. :ill. ;29 cm. - The McGraw-Hill/Irwin series operations and decision sciences.

Includes bibliographical references and indexes.

ISBN: 9780071289276 (international ed. : pbk.) :NT1080

LCCN: 2010000230Subjects--Topical Terms:

645927
Service industries
--Management.

LC Class. No.: HD9980.5 / .F549 2011

Dewey Class. No.: 658

Service management : = operations, strategy, information technology /
LDR:00844cam a2200241 a 4500 001 982184
003 DLC
005 20100825172118.0
008 111125s2011 nyua b 001 0 eng
010 $a 2010000230
020 $a 9780071289276 (international ed. : pbk.) : $c NT1080
020 $a 0071289275 (international ed. : pbk.)
020 $a 9780073403359 (hbk.)
020 $a 0073403350 (hbk.)
035 $a IB-BW-100-02
040 $a DLC $c DLC $d DLC
050 0 0 $a HD9980.5 $b .F549 2011
082 0 0 $a 658 $2 22
100 1 $a Fitzsimmons, James A. $3 693544
245 1 0 $a Service management : $b operations, strategy, information technology / $c James A. Fitzsimmons, Mona J. Fitzsimmons.
250 $a 7th ed.
260 # $a New York : $b McGraw-Hill, $c c2011.
300 $a xviii, 541 p. : $b ill. ; $c 29 cm.
490 0 $a The McGraw-Hill/Irwin series operations and decision sciences
504 $a Includes bibliographical references and indexes.
650 # 0 $a Service industries $x Management. $3 645927
700 1 # $a Fitzsimmons, Mona J. $3 693543

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W0177104

六樓西文書區HC-Z(6F Western Language Books)

01.外借(書)_YB

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HD9980.5 F549 2011

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1 records • Pages 1 •
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