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Zemke, Ron.

Overview
Works: 1 works in 0 publications in 0 languages
Titles
Generations at work = managing the clash of veterans, boomers, xers, and nexters in your workplace / by: Zemke, Ron.; Filipczak, Bob.; Raines, Claire.; NetLibrary, Inc. (Electronic resources)
Knock your socks off service recovery by: Zemke, Ron.; Bell, Chip R.; NetLibrary, Inc. (Electronic resources)
E-service = twenty-four ways to keep your customers when the competition is just a click away / by: Zemke, Ron.; Connellan, Thomas K., (1942-); NetLibrary, Inc. (Electronic resources)
Knock your socks off service recovery / by: Bell, Chip R.; Zemke, Ron. (Language materials, printed)
Performance Research Associates' Delivering knock your socks off service by: Zemke, Ron.; NetLibrary, Inc.; Performance Research Associates.; Anderson, Kristin, (1962-) (Electronic resources)
Sustaining knock your socks off service by: Connellan, Thomas K., (1942-); Zemke, Ron.; NetLibrary, Inc. (Electronic resources)
Knock your socks off prospecting = how to cold call, get qualified leads, and make more money / by: Miller, William, (1955-); Zemke, Ron.; NetLibrary, Inc. (Electronic resources)
Delivering knock your socks off service by: Anderson, Kristin.; Zemke, Ron.; NetLibrary, Inc. (Electronic resources)
Service magic = the art of amazing your customers / by: Zemke, Ron.; Bell, Chip R.; NetLibrary, Inc. (Electronic resources)
Knock your socks off answers = solving customer nightmares & soothing nightmare customers / by: Anderson, Kristin.; Zemke, Ron.; NetLibrary, Inc. (Electronic resources)
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