service quality
Overview
Works: | 8 works in 8 publications in 8 languages |
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Titles
探討動物醫院之服務品質及專業程度對飼主滿意度的影響 : = 以寵物疾病嚴重程度為調節變項 = Exploring the influence of service quality and professionalism of animal hospitals on breeder satisfaction - Pet disease severity as the moderator /
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顧客旅程地圖的建構 : = 以顧客在腳底按摩店的服務體驗為例 = Constructing a customer journey map - An Example of customer experience at foot massage shops /
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探討長照機構住民機構服務品質評估及醫療服務利用之影響因素 = = Exploring the determinants of service quality evaluation and medical services utilization by Long-Term Care institution residents /
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A study of service quality and marketing strategies with the moderating effect of brand image by Thailand hotels /
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顧客體驗、服務品質、顧客信任、知覺風險、顧客知覺價值對消費者行為之研究 = = A study on customer experience, service quality, customer trust, perceived risk and customer perceived value on consumer behavior /
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花蓮港郵輪旅客觀光服務品質提升發展策略 = = Development strategies for improving the quality of cruise passenger sightseeing services in Hualien Port /
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應用IPA分析服務品質 : = 以清水斷崖水域活動為例 =Preceived service quality of consumers from the prespective of importance-performance analysis : a case study on water activities at Qingshui Cliff /
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Improving logistics service quality based on blockchain concepts from consumer perspectives /
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Subjects